We firmly believe in and stand behind our service, but we understand that it cannot work perfectly for everyone all the time.
A couple of small points:
- We are more than happy to provide a complete refund if we failed to improve your website’s ranking on the confirmed keywords by both the parties
- We will process your refund as soon as we’re able to. In some cases we might ask you for the opportunity to resolve the issue for you.
- Refunds may only be issued within 7 days from the date of service delivered(except SEO services). After 7 days no refunds can be processed.
- Search engine optimization(SEO) is not a magic. Search engine needs few weeks to analyze the changes in website structure and accordingly fix its ranking position. Please allow 60 days for the ranking improvement in search engines. No refund will be processed before 60 days for SEO services.
To submit a refund request, please contact us – support[at]webedesk.com