FREQUENTLY ASKED QUESTIONS

How to place order?

You can place order using simple steps:

  1. Select services which you want to order
  2. Click on ‘ORDER NOW’ button. You will be redirected towards your cart
  3. Click on ‘CONTINUE TO CHECKOUT’ OR ‘CONTINUE SHOPPING’ for more services
  4. To place order, fill the checkout form and proceed with paypal. You will be redirected towards paypal form for secure payment.
  5. Pay with paypal account or choose to pay with your debit/credit card
  6. Once order is successfully placed, our representative will contact you within few hours.

Please note: Due to increased number of fraud transactions, our representative may ask you to verify your order.

Can i buy more than 1 services?

You can order maximum 3 services at a time. Due to increased number of fraud transaction online, we have restricted the maximum number of orders to only 3 services for fresh buyers. Regular buyers can place unlimited number of services.

Fresh buyers can still place more services but their orders will be on hold until he/she verifies his identity and payment method.

What are the requirements to start the order?

Once your order is successfully completed, our representative will contact you within couple of hours with more details and will ask for the requirements accordingly.

Please check your spam/junk folder for our emails.

What is your turnaround time?

Once we receive all the requirements from you, your order will get started immediately by our expert team. We make sure to complete an order within 15 days or even earlier.

SEO services is an on-going process and reports will be sent once or twice a month as required.

How to a place a custom order?

To place a custom order, you’ll need to ‘REQUEST A FREE QUOTE’. Fill out the form according to your requirements and submit it. Our expert representative will reply you with no-obligation quotation within couple of hours.

Which SEO service is best, one time or recurring SEO?

Our advanced SEO recurring service includes on-page optimization, bad links removing process and tier 3 link building process. This advanced process is not included in Basic SEO service(one time).

Advanced SEO service is recommended for top 10 Google ranking if used for at least 3 months while Basic SEO service can help for better ranking in Google SERP.

Can i get any discount?

We are providing discounts for quarterly and half yearly plans only. It is already application in the services.

I don't have paypal account. How do i pay?

Paypal also provide option to pay via debit/credit card. Once you are on the paypal payment page, please select option to pay via debit/credit card. Fill up the details and pay instantly. Paypal is SSL secure and safe.

I have made the payment, but not received any email from you?

Once you make the payment and got the order successful message, our customer service representative should contact you within 6 to 10 hours. If you do not receive any email with 24 hours, please contact us – support@webedesk.com.

Please don’t forget to check your spam/junk folder.

I have changed my mind and wanted to cancel the order?

Order can be canceled within 24 hrs. After 24 hrs no cancellation will be accepted. Please contact support@webedesk.com for the cancellation request.

Can i check your sample report of your recent project?

We do not share reports of our clients but we can send you a demo report if requested.